Session Replays
Missed a session? Catch up on all the summit videos right here and dive into the content at your own pace.
Four days of ideas are only useful if you know what to do with them next. Vito, Steph and Andrew will close the Summit by pulling together the biggest themes, best strategies and strongest follow-up actions. Expect honest reflections, final shoutouts and the takes they will still be arguing about after the stream ends. Stay to turn the whole event into a clearer Monday-morning plan.
Vito Peleg has spent years inside the agency problem of feedback, revisions, client collaboration and delivery drag. In this session, he’ll bring the Atarim lens to what an AI-enabled agency can look like when human feedback and expert AI review work together. Expect a practical view of using AI across design, UX, SEO, copy and accessibility without needing a bigger senior team. Attend if you want a sharper picture of how the agency of the future might actually operate day to day.
After four days of asking speakers what the agency of the future looks like, the answers will not all agree. Vito, Steph and Andrew will pull together the strongest predictions, contradictions and uncomfortable truths from across the Summit. This is where the bigger picture starts to come into focus. Join to decide what to build towards, what to let go of and what your next agency model could become.
AI can make your agency sharper, or it can train clients to expect infinite work at machine speed. Mike “Demo” Demopoulos will bring a practical, balanced view from years of working with agencies through AI shifts. You’ll get three usable workflows across content, project management and client communication, plus guardrails to protect quality. Join if you want to act in the next 30 days without getting swept up in either fear or hype.
Your client just used ChatGPT to rewrite your proposal and now has opinions. This panel will tackle the awkward new rules of agency-client work when both sides are using AI to scope, create, critique and negotiate. Expect honest answers on contracts, pricing, disclosure, ownership and when to push back on AI-generated feedback. Attend if you want a clearer position before AI becomes the uninvited third party in every client conversation.
Your best SaaS content ideas might already be sitting in sales calls, onboarding questions and support tickets. Bridget Willard will show how to turn repeated objections into blog posts that build trust before a prospect ever books a call. This gives SaaS teams a practical content framework instead of guessing at keywords or trends. Join if you want content that reduces friction, attracts better-fit buyers and helps close deals.
What if shrinking your agency was the smartest growth move you ever made? Jimmy Rosen built one of Europe’s largest WordPress agencies, scaled to 60 people, made acquisitions, then rebuilt Angry Creative as a leaner AI-augmented business. He’ll share the messy parts most agency talks skip, including acquisitions, leadership changes, recession cuts and process rebuilds. Attend if you want to know whether lean, profitable and ambitious can actually live in the same agency.
AI feels unprecedented, but this may not be the first time business has faced this kind of disruption. David Johnson from Nexcess will look backwards at previous technology shifts to find clues for what agencies can do now. The point is not nostalgia, it is perspective when everyone else is guessing. Join if you want a calmer, smarter way to think about the change happening around us.
What if the thing you keep treating as a side passion is actually your best business strategy? Jonathan Watson spent 30 years building nearly 2,000 websites before realising his Tolkien fan community pointed to a better agency niche. He’ll share how TheOneRing.com became the clue that led him towards a more profitable, less stressful future. Attend if you are tired of serving the wrong clients and ready to look closer to home for your edge.
Our partners didn't just show up... They brought games!
Previous Years Replays
Watch replays of sessions from previous years
As the second most popular search engine in the world and with over 2 billion monthly active users, YouTube has immense potential as a platform for agencies looking to scale their business. However, many have yet to fully harness the power of YouTube.
In this virtual panel, we’ll be joined by a group of experts who have successfully utilized YouTube to scale their businesses. They’ll share their insights and strategies for using YouTube effectively and discuss whether it is an underused resource for scaling agencies.
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Paul Charlton, WP Tuts | Imran Siddiq, Web Squadron | Jeffery Dalrymple, LytBox | Jamie Marsland, PootlePress | Kori Ashton, Press Happi
Join Vito, Stephanie, Andrew, James, Josepha, Soeren, Michelle and Rob as they recap day 2 of the Atarim Web Agency Summit!
In an ever-evolving industry, agencies often prioritize technical expertise and tools over their most valuable asset – their people. This one-sided focus hinders true success and growth, leaving untapped potential on the table.
By neglecting to prioritize people and their well-being, agencies risk stagnation, high turnover, and a lack of innovation. The consequences of ignoring the human element can be detrimental to an agency’s reputation and bottom line.
In this talk, I will invite attendees to redefine success by embracing a people-first culture. I will share practical strategies for creating an inclusive work environment, establishing a team charter, and fostering continuous improvement. Attendees will learn how prioritizing people can transform their agency, unlocking its full potential and setting the stage for sustainable growth.
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James Giroux: Founder, TeamWP
We have a mouthwatering selection of leading experts here to talk on our panel about how the expansion of WordPress is affecting the wider technology landscape and what effect that has on web design agencies.
These industry leaders will explore how WordPress has transformed from what you could call a simple CMS to a digital powerhouse, disrupting the tech industry and creating new opportunities. Topics include WordPress’s impact on web development, digital marketing, accessibility, and more.
Join us to gain insights into the latest advancements in the WordPress ecosystem and strategies for staying ahead in the ever-evolving digital landscape.
Our outstanding selection of panelists includes:
Josepha Chomphosy, Executive Director at WordPress
Greg Karelitz, Director of Platform Partnerships at Hubspot
Lukas Hertig, Senior Vice President Business & Corporate Development at WebPros
Soeren von Varchmin, Chairman of the Advisory Board at CloudFest
Maja Loncar, Field Marketing & Community Manager EMEA at GoDaddy
Remkus Devries, Truer Than North (Co-Founder and Organizer of WordCamp Europe and Netherlands)
Alain Schlesser, Director of Technology at XWP
Andrey Lipattsev, Partner Development Manager at Google
Hans Skillrud: Founder, Termageddon
Running an agency can be tough. Finding, hiring and retaining rockstar team members can be even more difficult. In this practical session, Johnny will unpack his process for finding, vetting and hiring quality team members overseas and how they have successfully built a strong team culture in their agency.
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Johnny Flash: CEO, Johnny Flash Productions
Building an engaged community around your web design agency can be an effective way to attract new clients, generate referrals, and establish yourself as an authority in your industry. But how, exactly, do you go about building a community, and what are the most effective strategies for doing so?
In this virtual panel, we’ll be joined by a group of experienced agency owners and business founders who have successfully built communities around their agencies. They’ll share their insights and strategies for building a community that can help grow your web design agency, and at the end of the session you’ll have the opportunity to ask your burning questions!
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Rob Cairns, Stunning Digital Marketing | Davinder Singh, WP Weekly Newsletter | Courtney Robertson, GoDaddy | Sima Parekh, 48in48 | Lee Jackson, Agency Trailblazer Podcast | Francisco Opazo, Led by Community | Sally Wadhwa, Dandelion Fuse Digital
In the era of increasing concerns about user privacy and data protection, the digital landscape has undergone significant changes. My talk “Who Stole My Cookie?” delves into the evolving world of cookie-less analytics and the impact of the General Data Protection Regulation (GDPR) on online tracking.
We will explore how businesses can adapt to these changes and develop innovative strategies to collect meaningful insights without infringing on user privacy. As the traditional methods of tracking user behavior through cookies become obsolete, it’s time to embrace new approaches that ensure compliance with GDPR while empowering businesses to make data-driven decisions for optimizing their digital marketing efforts.
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Ronni K Gothard Christianse: Founder, AesirX
Tim Kelsey: MD, Pronto Marketing
Many professionals struggle to acquire new clients on LinkedIn due to various challenges. One common issue is a poorly optimised profile that fails to showcase their expertise and personality. Another challenge is finding the right content to share with their network and target audience. Engaging with their network and establishing authority within their industry can also be difficult. I’ll show you methods of boosting your profile, sharing tips of connecting and networking, and how to balance time between your business and social media. Almost 50% of our business clients come from LinkedIn; this is how and why.
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Imran Siddiq: Owner, Web Squadron
You’ve heard the term “CDN” for years and maybe even this new term “edge” or “Cloudflare Enterprise”… but do you really know what it all means and how crucial it is for you and your customers?
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Ben Gabler: CEO at Rocket.net
In technology, and specifically WordPress, there are several certificate training courses a person can take to learn the basic knowledge they need to be successful.
But how do we translate that into the workforce? When someone states they are a developer what does that actually mean? Does this person have baseline skills or 10+ years of experience?
Establishing credentials in the WordPress space not only affirms a baseline of knowledge and education, but also gives standardized meaning to the words we use, such as “designer” and “developer.”
In this session I will talk about the importance of credentials in the WordPress workforce, the primary differences between certificates and credentials, how individuals can use credentials to find employment, and how employers can use credentials to ensure their teams are well-prepared to meet the needs of the organization.
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Talisha Lewallen: Founder and President, CertifyWP Foundation and WPConnects
Are you an agency or freelancer struggling to keep up with the demands of client requests and project deadlines? Through this session learn how to gain back control of your business with our visual collaboration and workflow management platform. Vito will show you how to reduce up to 80% of the time it takes to do any type of website project work and increase your project profitability. He’ll also provide insight into how our platform has helped over 12,000 teams leverage our platform power and collaborate with over 1.2 million clients. Add to your calendar now and learn how to make collaborating with clients easy, dare we say, fun.
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Vito Peleg: Co-Founder & CEO, Atarim
This year participants from CloudFest, the world’s largest cloud industry event, took part in a global market research survey, illuminating the broad perspectives of the world’s top internet infrastructure providers, on the strengths and weaknesses, opportunities and core challenges of the Cloud in 2023.
Trust and security are top concerns—for agencies as well, since your customers don’t understand the inner workings of the services you connect them with. By illuminating the insights of industry-leading service providers, this session will help web agencies refine their product offerings, drive more business and form more powerful partnerships as you help build the framework of the future.
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Christian Jaeger: CEO, CloudFest
The world of WordPress has seen significant changes in recent years, with a number of important acquisitions by industry giants. This panel discussion brings together industry experts to discuss the impact of these acquisitions on the future of WordPress and what it means for web design agencies.
The panel will delve into the potential implications of these acquisitions on WordPress development, community, ecosystem, and market dynamics. Panelists will share insights on how businesses can adapt and thrive in the evolving landscape, including potential opportunities and challenges that may arise.
The panel will also explore strategies that design agencies can utilize to stay informed, make informed decisions, and leverage the changing landscape to drive growth and success with WordPress. Join us for a thought-provoking discussion on the future of WordPress in light of industry acquisitions and how it may impact your business.
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Marieke van de Rakt, Yoast | Devin Walker, GiveWP | Miriam Schwab, Strattic/Elementor | Saad Iqbal, WP Experts | Cory Miller, Post Status | Heather Wilde, theDifference | Vito Peleg, Atarim
Are you currently struggling with projects targeting multilingual markets? Join us for a webinar hosted by Weglot, featuring Buro86, a leading web development agency based in Belgium. Discover how to unlock success with multilingual projects as Buro86 shares their tips and insights.
From website and webshops development to SEO and email marketing, learn how Buro86 navigates the challenges of supporting their clients in a multilingual context and helps their clients thrive in global markets.
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Thibaud Guerin from Weglot & Dries Van Liefde from Buro86:
Agency Partnerships Manager at Weglot; Business Manager at Buro86
In this session, we’ll review some of the most exciting features of FSE, the existing shortcomings, and the enhancements coming in version 6.0. WordPress is a diverse community that includes everyone from DIY builders to agencies with hundreds of clients.
While FSE may not currently be for everyone, the potential is truly incredible. It’s time to get serious about FSE.
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Nick Diego & Brian Gardner: Developer Advocate & Principal Developer Advocate, WP Engine
Nick Diego is a Developer Advocate at WP Engine and has been working with WordPress for over a decade. Passionate about the Gutenberg project and “modern” WordPress development, he splits his time between creating educational content, building experimental plugins and themes, and contributing to WordPress Core.
Woven throughout my talk, my angle will always be to ensure that founders are “systems focused” so that they understand more success doesn’t come from just working harder/more hours….and instead from running experiments that can be turned into SOPs and then delegated to their team.
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Trent Dyrsmid: Founder, Flowster.app
Trent is a serial entrepreneur, the founder of Flowster.app and a completd nerd when it comes to creating scalable business processes. Prior to starting Flowster, Trent was the host of the long-running Bright Ideas podcast where he spent over a decade interviewing successful founders.
As a co-host of the Women in WP podcast, I’ve been fortunate to have made the world a much smaller place by interviewing over 100 women from 20 different countries over the past three years. Especially during the pandemic, getting to share our respective stories of being in lock down has helped us all feel not so alone.
In this talk, I will share with you how much the women of WordPress make a difference to both their local communities and the WordPress project, including interviews with 8 of the 46 women on the all woman WordPress 5.6 Release Squad.
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Angela Bowman: Owner, Ask WP Girl & WordPress Developer
I am a WordPress developer living at the foot of the Rocky Mountains in Boulder, Colorado. When I’m not slaving over websites, I raise backyard chickens and make art. I also co-host the Women in WP podcast and have spoken at a few WordCamps including doing the keynote for Denver WordCamp in 2018.
I’ll be sharing WordPress security statistics from 2021, compare them with 2020, and discuss how the latest trends affect web agencies & hosting companies.
Years of working with digital agencies and web hosting companies have shown us how providing website maintenance plans is one of the best ways of generating recurring revenue and making the customers trust you with their online presence.
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Oliver Sild: Founder & CEO of Patchstack
Oliver Sild is the founder of Patchstack, a company known for bringing together the security community to protect the WordPress ecosystem from plugin vulnerabilities.
It’s about time that I answered a question that I’ve been asked a lot about How to Get Clients. The methods that I reveal here are FREE and easy to implement. They can also be applied to any industry – and not just Web Design Clients.
I discuss low income models using Fiverr and Upwork to gain reviews, and how to scale up with better proposals, pricing ladders and pricing strategies to reach your dream benchmark.
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Robert Cairns: Owner, The SDM Show Podcast
Rob Cairns started The SDM Show Podcast in 2019 to share his thoughts on the Digital World with his listeners. He runs Digital Marketing Agency in Toronto Canada that focuses on WordPress Security, WordPress Design and Email Marketing.
Since the invention of social media platforms, companies have been trying to utilize them to keep in touch with their customers and promote their businesses. Many small agencies struggle to grow their social media following and get leads from these platforms. There are a lot of mistakes companies make which prevent them from growing and utilizing social media as a growth powerhouse.
At Clio, we get thousands of visitors to our website every month from our social media platforms and get half a dozen leads through instant messages. In this session, I will give you some tips on how to use social media to grow your audience, and get new leads and customers.
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Nat Miletic: Founder, Clio Websites
Lance Robbins has spent the last 13 years in people and operations focused roles. He’s an outspoken remote work advocate and excels at dad jokes. You can find Lance featured in Harvard Business Review, Forbes, or writing for the blog at XWP where he led the growth of the team from 25 to 100+ over the past two years.
Managed hosting has been declared obsolete and no longer relevant many times over the years. And yet, a support phone number when you have an “Oh Crap!!!” moment still seems like a great idea. In this discussion we’ll cover:
– What is managed hosting?
– The various flavors of managed hosting and when those flavors taste best.
– How to know if you’re too big, too small, or just right for managed hosting.
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Josh Ward: Director of Sales and Marketing , Nexcess
I spent the first decade of my career going from IT Manager to Sys Admin to IT Consultant before finally landing in a Sales role at a Marketing company. Then in 2011 I became the Director of Sales and Marketing growing a three headed web hosting monster.
Hite Creative complete around 300 websites per month, and we are constantly growing.
Scaling it wasn’t easy, so I will be speaking about the impact of combining both Marketing services & Web design + Branding services to create long-lasting impactful strategies that allow you to retain your customers long-term and scale your agency.
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Tatiana Chamorro: Co-Founder and VP, Hite Creative
Tatiana’s passion is in marketing and design, focusing on ROI-driven strategies and creating a balance between functionality and aesthetics. In 2020, she started a digital marketing agency mid-pandemic. In 6 months, she had scaled her agency to 6 figures.
As an Agencies Partnerships Manager at Weglot, I’m very happy to invite Bojidar Valchovski from our great Agency Partner: Devrix.
He’ll share with you his knowledge and experience on how they approach and build powerful websites to make their customers successful across the borders.
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Thibaud Guérin & Bojidar Valchovski: Agencies Partnerships Manager, WEGLOT
His daily work at Weglot consists in accompanying web agencies and freelancers with their clients’ multilingual projects to provide the nicest and most powerful websites. This French guy used to work, himself, for a web agency in Montreal.
Full Site Editing (FSE) is new but still in its infancy.
The next two years will change everything you know about being a WordPress developer/agency – learn to adapt, the consequences are huge. Learn:
1. “No code” analogies from the past that mimic today
2. What are the warning signs for your business
3. Plan for FSE success
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Robert Jacobi: Director, WordPress
Robert Jacobi ran 3.5% of the internet and today leads the WordPress business unit at Cloudways, a multi-cloud managed application as a service platform that lets users choose where they want their website to be hosted from a variety of options.
Running an agency solo can come with it’s fair share of difficulties.
In this session, Rosie will share her secrets to growing a one woman agency within a focused niche and how thrive your business through learning, collaborating and pivoting your services and offers to suit your customer base.
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Rosie Robinson: Founder, WUF Design
Rosie Robinson runs WUF design, making awesome websites for pet businesses. Rosie has been working within the pet industry for over 16 years now. She built two six-figure dog walking businesses and then transitioned to website design full time.
Many ecommerce stores don’t realize it, but the checkout is the single most important element of an online buyer’s journey.
Most ecommerce platforms spend very little time improving and optimizing their native checkout, resulting in merchants accepting lower conversion rates, weaker average order values, and higher checkout abandonment rates than they should.
By having a better understanding of what helps buyers convert, you can close your leaky funnels and increase your profits overnight.
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Matt Wiese: Head of Sales at Rally
At Rally, Matt’s focus is primarily merchant success. By providing merchants with a high-performing, optimized checkout, with post purchase offers included, they can boost conversions and increase AOV simultaneously, resulting in a huge revenue boost.
Maddy Osman shares battle-tested lessons learned for creating consistent, high-quality content at scale. Developing a proprietary style guide that bridges the gap between what humans want to read and how robots process information is what made it possible to scale The Blogsmith to a team of 25+.
If your team hasn’t yet established baseline style rules, you won’t want to miss this actionable session.
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Maddy Osman: The Blogsmith
Maddy Osman operates The Blogsmith, an SEO content agency for B2B tech companies that works with clients like HubSpot, Automattic, and Sprout Social. Maddy’s background in WordPress web design contributes to a well-rounded understanding of SEO and how to connect brands with their target audiences online.
Providing clear, responsive, and friendly support is hard. Providing clear, responsive, friendly support for a free product on a public forum is even harder!
In this talk, we’ll walk through tips, tricks, and workflows to help you provide high-quality support on the WordPress.org forums for plugins, themes, and general WordPress questions.
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David Mainayar: Co-Founder at PeachPay
Co-Founder at PeachPay and with a background in economics, David has been obsessed with WooCommerce ever since he discovered its transformational potential for the entrepreneurial underdog.
It’s about time that I answered a question that I’ve been asked a lot about How to Get Clients. The methods that I reveal here are FREE and easy to implement. They can also be applied to any industry – and not just Web Design Clients.
I discuss low income models using Fiverr and Upwork to gain reviews, and how to scale up with better proposals, pricing ladders and pricing strategies to reach your dream benchmark.
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Imran Siddiq: Director, Web Squadron
I help small businesses and agencies launch, grow and scale their businesses with proven advice and results-focused WordPress plugins.
With the talent market being under immense pressure, and the demand for technology solutions soaring, service companies have to find innovative ways to compete for the people who will create the solutions for their clients.
This talk will explore why traditional avenues of recruiting are failing and what the next generation of job seekers view as key differentiators in deciding where their next role will be. Culture is king and content is the town crier. The open-source nature of the WordPress community could be the key to unlocking a competitive advantage in the global talent market.
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Lance Robbins: Team Growth, XWP
Lance Robbins has spent the last 13 years in people and operations focused roles. He’s an outspoken remote work advocate and excels at dad jokes. You can find Lance featured in Harvard Business Review, Forbes, or writing for the blog at XWP where he led the growth of the team from 25 to 100+ over the past two years.
Are you hoping to enjoy more flexibility and freedom that comes with living a location-independent lifestyle, building a profitable online business, making the most of the places you dream to be, and having the opportunity to do what feeds your soul?
Most people dream of having a business that goes where they go, but they don’t know how to make it happen. Here’s the FAST way to build a portable business – Foundations, Automations, Systemized, Travel-Ready.
Lee Drozak will share her most important lessons learned while living on the road and running a successful WordPress-based business. She’ll draw on her 30+ years of working remotely and tiny house/RV living.
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Lee Drozak: Agency Consultant
Lee Drozak is a digital nomad experiencing flexibility and freedom. She’s also a Website Marketing Fixer for Solo Agencies and Service-based entrepreneurs, helping them build a profitable portable business that meets them where you are! Drawing on my years of experience in website design and marketing while living remotely gives Lee the perfect perspective to help you grow your location-independent business.
A supermarket invested 35,000 in a webshop created with online accessibility in mind. It resulted in 13 million GBP additional annual revenue.
Adding accessible design and coding to your agency stack pays off, in more than one way. When you have seen my presentation, you will have a set of winning arguments towards your customers as to why your higher rate due to including accessibility is actually profitable to them.
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Anne-Mieke Bovelett: Accessibility & Possibility Advocate
Anne-Mieke Bovelett runs an internationally focused web agency in Düsseldorf (Germany). She’s a passionate accessibility advocate. One of her favourite things in life is teaching web designers how to convert an inaccessible design to accessible profitable design, torching all myths around accessibility..
Websites have a job to do – whether they’re powering a brand of five employees or an enterprise of ten thousand. Sites need to be fast, secure and scalable. They need to convert visitors into leads and leads into customers.
They need to connect to the wealth of other tools and software your clients are using. In short, a website doesn’t end with the website. Miriam Schwab from Strattic and Greg Karelitz from HubSpot discuss frequent challenges facing agencies and the power of static hosting and cloud-based CRM to set your clients (and you) up for success.
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Greg Karelitz & Miriam Schwab: Director of Partnerships, HubSpot & Co-Founder, Strattic
After years of dealing with the ongoing struggle of keeping client sites secure and performant at her agency, Miriam realized that these issues could be solved in a radical way by converting the sites to a static, Jamstack architecture, and founded Strattic – an end-to-end static hosting solution for WordPress websites. Greg is the Director of Platform Partnerships at HubSpot and works with 1,000+ software companies to help them build high-quality integrations with HubSpot.
After nearly a decade in Managed WordPress, GoDaddy has had quite the ride. In this session, we’ll share the history of our experience – good and bad, what we’ve learned and the investments we’ve made as we look to the future.
We’ll also share where we see the future of Managed WordPress heading and the role GoDaddy is excited to play.
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Lax Mariappan: Backend Engineer, WebDevStudios
Lax Mariappan is a Backend Engineer at the WordPress agency WebDevStudios. Lax enjoys fixing bugs, maintaining and migrating websites for enterprise clients.
Everybody tells you to test, but nobody tells you WHAT to test and HOW to test it — and you feel like you’re just throwing money out there… Try an Engineering Approach to Marketing.
It all starts with one simple “High Impact” Test that lays the foundation for massive, big wins. It gives you a simple method to take the guesswork out of your marketing…
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Erin Athene: Co-Founder and CEO Mint C.R.O.
Erin Athene co-founded her first $20 million tech company in 17 months, and is now the co-founder of Mint C.R.O.,™ providing an Engineering Approach to Marketing.™ Her mission is to empower business owners and marketers to take control of their customer acquisition and revenue, using a Proven Growth Formula.
In this session, Amber is going to share why the idea of #WorkingMom is not something that we want to use.
Amber owns a creative design agency for more than a decade herself and she’ll be giving her amazing insights on how to shine as business owner while juggling with kids and family.
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Amber Jacobs: Owner and Creative Director
I’m a 13+ year design and graphics pro. I’ve done the corporate 9-5 thing putting in the time learning, navigating and experiencing Fortune 500 companies, creative agencies and smaller direct to consumer business. It’s all lead to me to doing my own thing and launching Amber Design.
Learn how to build a website that reflects the client’s brand with Roberta Morris, a Brand and Design leader with 20+ years of experience. A website doesn’t just convey information, it needs to stand out. We’ll break down how a strong brand can be used as a differentiator in a sea of sameness.
💡We have a common structure for building websites that emphasizes function for our users, but as designers we need to bridge function and feeling. How do people feel when they visit a website? We’ll walk through the elements of brand that make websites unique, approachable, and meaningful.
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Roberta Morris: Creative Director
Roberta Morris (‘Berta) is a Creative Director who helps organizations brand and promote their products in a consistent and thoughtful way. She finds that the best branding happens when clients feel heard throughout the creative process.
Providing clear, responsive, and friendly support is hard. Providing clear, responsive, friendly support for a free product on a public forum is even harder!
In this talk, we’ll walk through tips, tricks, and workflows to help you provide high-quality support on the WordPress.org forums for plugins, themes, and general WordPress questions.
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Bethany Chobanian Lang: Support Lead, 10up (Contracted To Google)
Bethany Chobanian Lang has spent the last seven years working with WordPress as a project manager, developer, trainer, and in technical support. They are currently a Support Lead at 10up, contracted to Google to manage support for two plugins, Site Kit and Web Stories.
ou are never just building a website – so stop getting paid like you are.
In this session, we will dig into the nuts & bolts of creating a magical client experience that unlocks the ability to successfully increase your prices. We will touch on value-based pricing, simplifying your pre-client journey, designing a more streamlined process, and the mindset around undercharging in the first place.
You will walk away feeling uplifted and encouraged to review your own client experience and pricing. There is no “one-size-fits-all” solution, but rather we will discuss how you can create a higher-level client experience that aligns with YOUR business. If you are tired of feeling overworked and underpaid, you will want to attend this session.
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Sam Munoz & Karyn Paige: Founders, Making Website Magic
Sam Munoz & Karyn Paige are the dynamic team behind Making Website Magic, a brand focused on uplifting and empowering women web designers and developers. As Compassionate Disruptors, they consciously interrupt and release conventional practices if they are rooted in harm, center humanity, and inspire new paradigms for the women they serve.
Gutenberg has tremendously grown since it launched in 2018, but many still remain apprehensive despite it being argued as the future of WordPress.
In this talk, users will see first-hand a brand new perspective on how Gutenberg with Stackable can speed up and improve the overall design process when building client websites. Its speedy performance creates an efficient workflow and allows web agencies to cater to even more clients than ever before.
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Benjamin Intal: Founder & Lead Developer of Stackable
Entrepreneur, Attorney, WordPress Strategist & Marketing Automation Expert
Your client may not be on an upcoming episode of Shark Tank, but that doesn’t mean you don’t need to prepare for a surge in traffic to their site. Tom Fanelli, the CEO of Convesio will explain a proven process for ensuring success when preparing for a high traffic web event.
From planning to the most critical part, load testing, to handling issues the day of the event, you will get the blueprint to making sure your client’s event is a success.
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Tom Fanelli: CEO/Co-Founder Convesio
Tom is a founder of Convesio which is next generation of managed WordPress hosting; the first self-healing, autoscaling, platform-as-a-service for creating and managing WordPress sites.
Today, businesses and web creators share the same goal of getting the job done faster. The reasons are different. While businesses want to boost their online presence and cut costs, web creators are looking for ways to work less and earn more.
In this talk, we will look into how no-code solutions can satisfy both parties without making mistakes. No-code solutions have been on the market for a while and are here to stay. For professional web creators, it is a way to reduce delivery time without compromising on quality. For marketing-oriented agencies, it allows competing in a highly technological market segment.
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Raitis Sevelis: Product Manager, Visual Composer
Raitis is a product manager at Visual Composer Website Builder. He has been around WordPress for 10+ years and is an active member of the WordPress community. Before joining Visual Composer, he worked as a freelance UI/UX designer for various digital agencies and world-famous brands like Accenture and Mercedes-Benz.
The story of how we grew and evolved the Nerdery from just a few programmers, to a team of over 500 Product Development specialists doing $85M in annual sales in just 14 years.
We’ll go through how the team evolved over time, how we built our go-to-market strategies, what I’d do different, what I’d do again and more!
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Tom O’Neill: Previously the CEO of The Nerdery
Tom O’Neill was previously the CEO of The Nerdery, a digital consultancy providing custom software development. During Tom’s tenure, he grew The Nerdery from 5 to 500 Nerds with offices across four U.S. cities. Tom has a passion for helping consultancies grow profitably while building strong cultures and teams
After nearly a decade in Managed WordPress, GoDaddy has had quite the ride. In this session, we’ll share the history of our experience – good and bad, what we’ve learned and the investments we’ve made as we look to the future.
We’ll also share where we see the future of Managed WordPress heading and the role GoDaddy is excited to play.
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Chris LaNasa: Senior Director – Global Partners Product Marketing, GoDaddy
Chris has 25 years of technology services experience spanning telecommunications, IOT and Web Presence. His focus has been on launching new disruptive businesses and developing the product strategy,
In this entertaining session, Melissa will show you how to build a sales funnel that *whispers* real humans can actually enjoy. Even the words ‘sales funnel’ sound like they were invented by an evil robot. (No one minds an evil robot in a disaster movie, but you don’t want one in your inbox).
She’ll show you her funnel building strategy, explore the moving parts and tell you the story of how she lost £30k in her first business venture (yes, she should have built a funnel!)
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Melissa Love: Founder, The Design Space
Melissa is a website designer and brand specialist for small, creative businesses. She is the founder of WordPress theme company, The Design Space, which makes excellent design affordable, and she’s a WordPress nerd who has taught thousands of entrepreneurs how to build their own beautiful websites, through her online membership, The Marketing Fix.
Sales is the driver of business and if it goes away so does everything else. In this talk I’ll walk you through how to systemize your sales process so that you feel more confident while on sales calls and close more leads.
We’ll then discuss how to analyze this data so that you understand what is (and isn’t) working in your sales process. Don’t wing sales, have a process that is unique to you, and improve it over time.
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Noah Britton: Founder, Thrive Design
Since 2002, Noah has owned Thrive Design, a website agency based in Seattle. He focuses on client acquisition while his team delivers the goods. He launched a course, Agency X-Ray, in 2021 to help other agency owners take control of their client acquisition efforts to focus their resources, land more deals, and save time and money.