Toggle Side Panel

The Connection Advantage & Never Settle Operating System: How Human-Led Agencies Will Win the AI Era

AI can speed up delivery, but it will not make clients trust you, refer you, or stick around. Kenn Kelly from Never Settle will share the operating system his agency uses to combine AI-driven efficiency with human connection. You’ll hear how they standardised AI, cut software costs, grew the team, and still protected the culture that makes great work possible. This is the session for building an agency that gets faster without becoming colder.

Having trouble connecting? Try these options:

Usually, connectivity issues are a result of improper set up of the microphone and the camera on your device and browser. Follow these steps to get this sorted:

Option 1: Check the 2 Connection Buttons (mic/camera) Within the Video Window:

Make sure your microphone and camera are turned on from the icons. If you still can’t speak or broadcast video, click the little arrow icons to choose a different min/camera from your device.

OR

Option 2: Check the Sound and Video Settings Within the Browser:

In the address bar within your browser (Where the link to the page sits. Above this window).

  • Click the microphone or camera icon (on the right-hand side of the address bar).
    Make sure you’re allowing the camera and microphone to work and choose the relevant mic and camera inputs from the list.
  • Within the same URL bar, on the left side, click the padlock icon and make sure sound and video are allowed on this website.

Then, refresh the page.

OR

Option 3: Visit The Hangout Lounge for Further Assistance

If you’re still having issues connecting, please visit the Live Video Support Channel and post a comment in the Chat. Someone from the team will help you.